FAQs
How do I request a return?
You can request a return by contacting our support team at contact@angonbd.com. Please provide your order number and reason for return.
How long do I have to return a product?
You have 7 days from the date of delivery to request a return.
Do I have to pay for return shipping?
Return shipping costs may apply depending on the reason for return. If the product is defective or damaged, we cover the cost.
When will I receive my refund?
Refunds are usually processed within [7 business days] after we receive and inspect the returned item.
Can I exchange my product instead of a refund?
Yes, in many cases you can request an exchange for the same or a similar product (subject to availability).
What items are non-returnable?
Some items, such as personalized products, perishable goods, or clearance items, may not be eligible for return. Please check our full policy for details.
What if I received a damaged or wrong product?
If you receive a damaged, defective, or incorrect item, contact us immediately. We will arrange a replacement or refund at no extra cost.
Can I cancel my order after purchase?
Orders can be canceled before shipment. If your order has already been shipped, you can return it once delivered.